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  • This is the highest rated elementary school in this part of the state and for very good reasons. I have never had a problem with the bus being late. I am always able to reach the staff when I call.
    By Gerald Gilliard, February 04, 2018
  • ☆ ☆ ☆ ☆
    If I can leave zero stars I would. I am extremely disappointed in this place. I thought this place would be a good place for my 11 month old daughter, but I was dead wrong. She only attended for two weeks before I made the right decision to move her. When I originally went on my tour I was a bit skeptical, but the director Renee gave a good pitch. We agreed to put my daughter in the Infant 1 room because she was not yet walking, but then Renee decided to move her...not me the mother, but Renee. Once moved with the older kids who were more active and walking, my daughter got scratched from her eye to her cheek and that produced blood. 8 hours went by without a call notifying me of my daughter's injuries. I found out when I went to the infant to pick her up. I asked Pamela (management) what happened and she didn't even know, but yet she signed the report. She had to go find the accident report which the teacher didn't even turn in. When I asked her why I wasn't notified she told me that they are not required to notify parents of any injury unless it's serious head trauma. I was appalled. She has no business being in the daycare business if she's is that careless and does half work. I decided right then and there I was going to look into other daycare. This facility is so careless with their actions including their hygiene practices. My daughter was never sick a day in her life until she came here, but once she left she became better. Some of the teachers don't even wash their hands after changing diapers or cleaning pee. I had a meeting with the director Renee the following week. When I arrived the door wasn't even locked and secure (happened numerous times). I just walked right in without typing in the code. Renee of course apologized for everything including using ointment on my daughter without a medical form and seemed sincere. She later lied to licensing and told them that ointment was not applied on my daughter, but yet I was told by teachers that they did applied it. My opinion of Renee definitely changed after that. This place is disorganized and numerous times they misplaced and lost my daughter's things. Often times I'd go home and items that don't belong to her were in her bag. If they weren't moving her from room to room then maybe they'd be able to keep track of her things better. I asked Renee about a refund since I prepaid for the whole month, but was removing my daughter after two weeks and she said she couldn't issue one. That was another lie. I was informed by corporate and a few other people that would know that she could definitely offer me a refund and if she's not it's because she doesn't it's because she doesn't want to. The teachers here (most of them) just seem to care about getting a paycheck. None of them seem happy (unless their around parents) and all look tired and overworked. I would not recommend this La Petite to anyone. The only updates I got throughout the day was when she ate, slept, and pooped. Once in awhile I'll get a picture of her holding a toy. Go to the other one in Centreville which is much cleaner and the management are more on top of things. The other La Petite actually does activities with your kids instead of just watching them crawl around. Avoid this place if you have a younger baby and don't want them sick all the time. Even if you have an older child, put them somewhere where they can learn and engage in activities. Put them somewhere with better management. The same mistakes they made with my daughter they got violations from the State previously. The majority of the teachers and one management have been there for between 6-10 years. I guess nothing has really changed. I'm much happier with my daughter's new daycare and so is she. The head Director Renee comes off as friendly, but is extremely dishonest. She just tells you what you want to hear and so does the other management members. Her practices are also dishonest as well. She had told me to give her my card information for her to photo copy and keep on file. I'm just disgusted with this place and some of its staff.
    By Dee Dee, January 05, 2018
  • I've had many good to great experiences with this branch. The staff are knowledgeable and friendly. I've had easy encounters such as deposits or withdrawals. More challenge experiences such as closing an estate. Each experience has been positive.
    By Kara Davis, December 21, 2017
  • ☆ ☆ ☆ ☆
    We registered our daughter at Willowcreek last April 2014. we paid $100 registration fee plus $169 (for two days a week) to hold a spot for us. we decided not to enroll and told them 2 weeks before the date. we were told we would not get the $100 registration fee back but we would get the deposit to hold the spot back. we waited and finally got a statement in the mail in Jan.2015 but no refund. we waited a little longer for the check. today i went to talk to them, and i was told that i will not getting my deposit back either. so basically i was robbed of $269 for not even attending one minute of class with t hem. i dont know what kind of business model that is but it's robbery. so please be sure you want to enroll. you will be punished if you decide to change your mind. such BS.
    By Hai Tran, December 11, 2017

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